Delivery & Returns

UK Delivery Rates

Single item delivery £6
Items 1 to 2 Kilos in weight, delivery £14.75
Any orders over £600 will not be charged for delivery

EU Delivery Rates

Per item £14.95

Other Countries

For countries other than the UK and the EU please contact for a quote. Carol Mackenzie Gale is not liable for any taxes, charges or customs charges in the recipient’s country. Carol Mackenzie Gale will not be held responsible for any loss of currency due to exchange rate changes.


In the unlikely event that you are not delighted with your purchase, and you wish to return it, contact immediately. Please explain the reason for your disappointment and post the item back to me within 7 working days, in the original packaging and securely wrapped. I will gladly offer you a refund and delivery charge provided that the item has not been worn / used and is in the original condition.

Post to:-
Carol Mackenzie Gale
Studio On The Hill
Rose Cottage
Lower Langham
EX19 8RQ

Damaged Items

Should your order arrived damaged please annotate the delivery operatives slip as ‘damaged’ and contact immediately or at the latest within 3 days of receipt. Carol Mackenzie Gale is not liable after this period has elapsed, if no details are received.