Terms and Conditions

Criteria for trade supply

An initial order of at least £500 (at trade prices) is required. For subsequent orders, minimum order value 0f £300 applies. I reserve the right to review and withdraw from trade supply arrangements at any time but may only do so after consultation with you.

Availability of Items

My items are both hand printed and finished and digitally printed. Minor discrepancies are part of their charm and exclusivity. When placing your order I will discuss your replacements and agree with you exactly what I am able to provide at the time. I am a small producer and consequently I do not hold large quantities of the same design. Should you require large quantities of any particular item, please discuss this with me. I will always endeavour to meet your requirements. Lead times for large orders will generally be in the region of 2 months but cannot be guaranteed.


Prices may vary over time without notice. All prices are exclusive of VAT. I am not currently registered for VAT. Prices are inclusive of package but exclusive of carriage and insurance. Please refer to the section on carriage below.


I would always recommend that you discuss your requirements with me before placing an order. We can confirm this by E-mail. Orders will only be dispatched on receipt of full payment. Rejection fee will be 50% of the full wholesale price.


Prices are inclusive of packing, but carriage and insurance will be charged at cost. All orders being insured at wholesale value. If you have not received your order within two working days of despatch, please inform me directly.


Following acceptance of your order, I will send you an invoice confirming the total order value. For all orders, 50% payment of the total order price will be required before work on the order will commence. The balance of the total order cost including carriage and insurance, must be received before the order can be despatched. Payment may be made by PayPal. Cheques should be made payable to ‘Carol Mackenzie Gale’, crossed and sent to the address below. Your item will be despatched on the clearance of your cheque.


All items should be inspected on receipt. Please notify me immediately of any items damaged in transit or not as expected. I will normally rectify or replace any such item without charge, providing I am notified within three working days of delivery. If replacement stock is not available, I will discuss with you to provide an alternative item or a refund.

Contact Details

Phone: 01805 804575
Mobile: 07507703233
E-mail: carolmackenziegale@btinternet.com
Website: www.carolmackenziegale.com

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Carol Mackenzie Gale,
Rose Cottage,
Lower Langham,
EX19 8RQ.